Messages

Ok we will schedule for 6:30 pm . See you tomorrow at 6:30 pm

Hey Shaina, Your appointment has been scheduled for tomorrow at 6:30 PM. I’ve sent you the Grow therapy forms via email, that is my new billing system. Please take a moment to complete the forms ahead of your appointment so everything is set and ready. Thank you so much, and I look forward to seeing you tomorrow.

Please confirm that you’ve gotten the grow therapy forms. Thank you!

Hey Shaina, I hope you’re doing well. I’m so sorry, but I no longer use Headway. However, my colleague who does is available at 5:30pm. You can also share clear images of the front and back of your insurance card, and I’ll help confirm if it works with my billing system. I’m aware that it works with Anthem Blue Cross. Please let me know if that time works for you. Thank you so much, and I look forward to hearing from you soon.

Hi Shaina I sincerely apologize for suggesting 5:30pm earlier — I understand that timing doesn’t work for you, and I’m really sorry about that. Regarding your medication refill, unfortunately, an appointment is required before a refill can be issued. I truly apologize for the inconvenience. In the meantime, you can go ahead and complete the Grow Therapy forms — once that’s done, you’ll be all set to be seen. We actually have patients with the same insurance as yours, and it works perfectly, so you should be covered. I’d really love to support your care and I’m looking forward to your session. If you run into any issues while filling out the forms, please don’t hesitate to call me — I’m happy to help. Thank you so much for your understanding.

I sent you one month supply of your Pristiq and Trazodone. Please schedule an appointment next time.