Augustine Okonkwo · May 27, 2026, 4:08 PM
Hey Bekah,
My sincere apologies for the inconvenience. Unfortunately, the insurance listed on your Headway account — United Healthcare (ID: 133180931) — is no longer active.
Please let me know if you have new insurance so we can update it prior to your session today at 2:30 PM. You may also choose to proceed with today’s session as a self-pay (out-of-pocket) visit if you do not have updated insurance at this time.
Kindly note that if this is not resolved before your appointment, the session will need to be canceled.
Please let me know how you would like to proceed, and feel free to reach out with any questions or concerns. Thank you.